Staffing 24/7 Posts: Post Hours, Relief Factors, Officers Needed, Shift Patterns, Overtime & Bill-Rate Build-Ups
Staff posts that never close, such as a site gate, a reception desk or a control room: turn opening hours into post hours, subtract leave, training and absence to get net hours, use the relief factor to find the officers you need, check a rota for gaps with MOD, cost overtime against new hires, build a bill rate with a margin that holds and report every site on one dashboard, with every cell checked as you go.
One-time payment · lifetime access · lessons, labs, exam and certificate included · no subscription.
About this course
In this course you build the staffing workbook of a fictional company that runs gates, reception desks, patrols and a control room on three sites. You turn opening times into weekly and annual post hours, subtract leave, public holidays, training and an absence allowance to get the net hours of one officer, and divide them into the post hours to find the relief factor and the officers you must employ. Then you generate a four-crew rota with MOD and INDEX and count gaps and double cover, compare overtime with new hires, build an hourly bill rate from pay, on-costs, overhead and margin, track the monthly margin per post and finish with a multi-site dashboard and chart.
Lessons
- Post Hours: From Opening Times to Weekly and Annual Cover Pro
- Net Hours per Officer: Contract Hours Minus Leave, Training & Absence Pro
- The Relief Factor: How Many Officers One Post Really Needs Pro
- Shift Patterns: Repeating Rotas, Coverage, Gaps & Double Cover Pro
- Overtime or Extra Staff? Costing the Gap Hours Pro
- Building the Hourly Bill Rate: Pay, On-Costs, Paid Time Off Post, Overhead & Margin Pro
- Contract Margin per Post: Monthly Price, Overtime and Staff Turnover Pro
- Capstone: A Multi-Site Contract Dashboard Pro